Chapter 6: Building Your Team

Average team size by practice type

Companion animal exclusive: 14. Companion animal predominant: 12.5. Mixed animal: 10.5. Equine: 6.5. Food animal: 2.5.

Downloadable: Sample Org Chart (1-vet vs. 5-vet)

Compensation, by role

Associate DVM: $95K-$145K. Veterinary Technician: $40K-$65K. Receptionist/CSR: $32K-$50K. Practice Manager: $63K-$99K. Kennel Attendant/Vet Assistant: $28K-$40K.

Hiring sequence

Most owners start with a practice/office manager, then build out based on services offered. Define roles with clear job descriptions, build an employer brand specific to your culture, use structured interviews and reference checks, and confirm employment law compliance before your first hire.

Onboarding and retention

Downloadable: First 90 Days Onboarding Template

Building a team culture people want to stay for

A strong, supportive culture is one of the biggest advantages you can build in. Practical steps: realistic schedules, protected time off, room for staff to raise concerns, ongoing training, and leading by example.