Cornerstone Vet Software: Pricing, Use Cases, and Reviews for 2025

What is Cornerstone Vet Software?

Cornerstone is one of the three largest, original software platforms built for the veterinary industry, originally built back in 1985 by IDEXX. It offers practices options to streamline their workflows and operating processes via modern software options. It’s a partial, integrated, and server-based solution, as compared to the many all-in-one cloud-based options now available. Cornerstone also integrates with IDEXX’s diagnostic and imaging tools.

Overview of Cornerstone Vet Software’s Key Features

Cornerstone Vet Software, an integrated software solution from IDEXX, promises streamlined workflow via several core features, including diagnostic integration, inventory management, and electronic medical records (EMR), for reliable access around the clock. Cornerstone can aid vet practices looking to automate or semi-automate their procedures and processes, such as invoicing workflows.

How Cornerstone Supports Veterinary Practice Management

Cornerstone helps veterinary practices in several ways. It combines administrative and clinical functions like scheduling, electronic medical records, and invoicing into one platform. It integrates with IDEXX diagnostic equipment and laboratories, allowing veterinarians to order lab requests on the platform while also viewing results within the system. Practices can also customize medical record templates and produce a wide range of reports to help with clinical and business decisions.

Cornerstone Vet Software Pricing Breakdown

Subscription Plans and Pricing Options

Cornerstone doesn’t advertise its pricing for plans on its website. But Capterra lists it at $420 a month.

Additional Costs of Cornerstone Vet Software

Practices who sign up for Cornerstone will pay more than a monthly fee. They can expect to pay fees for server maintenance and data backup. There may be implementation fees and the cost of training or retraining staff on the platform.
There are also added fees for additional software. For example, practices can integrate more communication features onto the platform with VitusVet but will expect to pay for that service.

Free Trial and Support Options

Cornerstone offers a brief, 15-day free trial period for potential clients, during which trial clients gain access to a full-time support team.

Common Use Cases for Cornerstone Vet Software

How Cornerstone Assists Small and Large Veterinary Practices

Some benefits of Cornerstone apply regardless of scale. Its robust medical template does not depend on practice size. Ease of adoption, however, depends on the size of a practice. A small, tight-knit team may be able to integrate quicker around a new set of practices, while a multi-location practice may need time. Weigh the size of your vet practice carefully before considering Cornerstone.

Benefits for Managing Medical Records

Cornerstone allows users to customize electronic medical records, where they can access information from diagnosis to tests to medicine.

Cornerstone for Practice Managers

For practice managers, Cornerstone represents an organizational tool. They can use it to support a paperless environment while streamlining operations. In the case of a multi-location practice, managers access patient records.

Cornerstone Vet Software Reviews: What Customers Are Saying

Cornerstone Vet Software Reviews and Feedback

Feedback on Cornerstone runs the gamut from praise for the integrations and customization to frustration with system crashes and a click-heavy interface.

Pros and Cons of Cornerstone Vet Software

Popular pros include how Cornerstone integrates different functions and connects with other IDEXX platforms like diagnostics. Others include how practices can connect with patients and customize medical records. There are several cons. Some have found Cornerstone to be difficult to learn while others have described its interface as not user-friendly. Hardware support is not free, which is an added expense for practices.
Other complaints concern limited functions overall and a lack of education around system capabilities. As a partial software solution, integrating with other software can prove time-intensive, especially for smaller vets with limited personnel.

Comparison with Other Practice Management Software

Relative to other practice management software, Cornerstone offers a fairly limited menu of functions, and limited training in what those functions are. It may be more suitable to small vet practices with limited needs, some managers have concluded.

Cornerstone Vet Software: Training and Support

Some customers have noted that training failed to make clear the full suite of features Cornerstone offers, limiting its use in the case of existing clients.

Cornerstone Vet Software Training Overview

Tutorials and Support Resources

Cornerstone offers training tutorials in addition to access to live customer support. Their help team is broken down into departments to better address your specific needs, whether it be with older models, end-of-period needs, or something else.

Help with Scheduling and Managing Vaccinations

For help scheduling vaccinations, Cornerstone offers automated reminders on the practice side, and direct notifications for clients.

When NectarVet Might Be Right For You

If Cornerstone doesn’t sound like the right fit for you, consider NectarVet, an all-in-one software solution with easy-to-access features and support. If you’re interested and want to learn more about Nectar, click here.

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