Shepherd Vet Software: Comprehensive Pricing, Use Cases, and Customer Reviews [2025]

What is Shepherd Vet Software?

Shepherd Veterinary Software offers many standard features of vet practice management software. This includes: an interface designed for intuitive navigation, a robust suite of automation tools, SOAP medical record workflow, and an interactive client portal, with medical histories, RX refill modules, vaccine certificates, and more.

Overview of Shepherd’s Key Features

Whether as a practice manager, pet owner, or vet practitioner, your first contact point with Shepherd will be its online interface. By matching the workflow of your practice, including how you process patients, Shepherd connects you with highly legible records from patient info to medical histories.

How Shepherd Streamlines Practice Management

Shepherd can reduce many of the routine tasks of running a veterinary practice through automation. For example, it updates SOAP medical records automatically.
Shepherd improves the vet experience for pet owners too. They can access their pet’s medical history and prescription information through a customizable client portal.

Shepherd Veterinary Software Pricing Breakdown

Subscription Plans and Pricing Tiers

Shepherd offers users different tiers of pricing based on the number of doctors in a practice. A one-doctor practice pays $299 a month. Each additional one costs $99 more. Practices with four or more doctors would have to contact Shepherd for pricing.

Is There a Free Trial or Demo Available?

Shepherd offers free software demos and free trial accounts.

Hidden Costs to Be Aware Of

There are potential hidden costs to know of before signing with Shepherd.
Users may pay higher fees to use the Shepherd payment processing platform. They may also pay more than the advertised subscription of $299 or more if they opt for a different payment processor.
Shepherd also has a data migration fee, which it is known to waive. But there are two catches:

  • The amount practices can migrate is limited. For example, they don’t include older invoices, past reporting data, or attachments. This can lead to higher costs when they’re manually transferred.
  • If your practice enrolls and leaves the platform, Shepherd may make you pay the data migration fee that was initially waived.

Common Use Cases for Vet Shepherd Software

How Small Clinics Benefit from Shepherd

Small-scale clinics benefit from Shepherd by expediting their record-keeping, Rx data, and SOAPs in accordance with Shepherd’s streamlined workflow model.

Features That Make Shepherd Vet Ideal for Mobile Vets

Mobile vets can benefit from a single point of entry for client information. An online presence can facilitate patient-to-vet communication, especially during periods of busy travel. Shepherd also allows users to apply multiple taxes by ZIP code, which could be helpful for a mobile vet serving several cities.

Vet Software Reviews: What Customers Are Saying

Positive Feedback from Veterinary Professionals

Customers have praised Shepherd’s cost, ease of use, and staff training. The user interface is straightforward, even for first-time vet software users, according to online feedback.

Common Complaints or Issues Reported

Dissatisfied customers have highlighted a number of issues with Shepherd’s software. One gripe with SOAP is that every letter in SOAP requires users to open a different tab. (Most veterinary practice software enables all of this information to be entered in one place.) Another common complaint is that entering prescriptions in Shepherd involves navigating between different tabs and pages in a click-heavy process.

Is Shepherd Vet Software the Right Choice for Your Practice?

Pros and Cons of Choosing Shepherd

Pros of Shepherd include its low cost and staff training. Cons involve bugs and usability issues in its interface and its finance modules for practitioners, which require users to toggle back and forth between tabs.

Key Factors to Consider Before Making a Decision

Before committing to software, always weigh the key factors, like cost, convenience, and long-term benefits. Some will meet your specific needs, others won’t, especially now that the marketplace is crowded with competitive options.

When NectarVet Might Be Right For You

As an alternative to Shepherd Vet, consider NectarVet, an all-in-one software solution customizable to your needs, with state-of-the-art diagnostic, medical, financial, and communications tools and a team available for technical support. If you’d like to learn more about Nectar, click here.

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