Bring In More Cats, With a Clearer Picture of Their Care

Cats are experts at hiding discomfort, and the signs are easy to miss at home. NectarVet now integrates with Sylvester, which uses computer vision and a scoring approach established in feline pain science to pick up subtle signs of discomfort. Now caregivers can run a Cat Comfort Check from a simple photo, right inside your NectarVet client portal or app.

Every result is saved to the cat's patient history within NectarVet so your team has more context for the next appointment.

Cat caregivers often can't tell when a change in their cat means something's wrong, and 70% of cats don't receive regular veterinary care (CATalyst Council). By the time feline discomfort is obvious, it's usually been there a while.

Sylvester gives caregivers a practical way to check in between appointments and notice changes over time. When signs of discomfort show up, they're prompted to contact your team or book an appointment, which means earlier, more informed conversations with the people who know their cat best.

Key Features of the Sylvester Integration

Cat Comfort Checks in the Client Portal

Caregivers snap a photo of their cat and get a result in moments: Comfortable, or Signs of discomfort detected. Sylvester uses computer vision and a scoring approach grounded in established feline pain science to read subtle facial cues.

Results Saved to Patient History

Every Cat Comfort Check lands in the cat's patient history in NectarVet. Your team can look back at photos and results whenever they need more context for a follow-up or exam.

Check-In Routines Set by Your Clinic

Your team recommends how often each caregiver should check in, whether that's after a dental, during recovery from surgery, or as part of routine cat care. Comfort Checks work alongside your discharge instructions to provide the best care possible.

A Clear Path Back to Your Practice

When signs of discomfort are detected, caregivers are encouraged to reach out to your team, with a book-an-appointment option right on the results screen. It's also a friendly way to reconnect with cat caregivers you haven't seen in a while.

Turning At-Home Insight Into Clinical Action

Recognizing discomfort is the first step. Helping cats get the care they need is the goal. Putting Sylvester inside the NectarVet client portal makes regular Comfort Checks easy for caregivers and gives your team earlier context on how their cats are doing at home.

Want to offer it to your clients? Reach out to NectarVet support by chat or email, and our team will turn it on for your clinic.

A Cat Comfort Check is not a diagnosis and never replaces an exam by a veterinarian. It isn't continuous or emergency monitoring.